Era Reservation Agent (Juneau, AK)
is now hiring Reservation Agent for the Juneau Alaska base. Please follow this link to apply:
DUTIES AND RESPONSIBILITIES:
■Answer incoming calls and assist with questions and reservations;
■Explain products, service and other information about the tours;
■Provide guests top-notch customer service over the phone, in person & via email;
■Maintain accurate records of reservations, payment & special requests;
■Follow up on email leads;
■Other duties as assigned by base manager & tour manager.
■Exceptional customer service skills;
■Ability to remain calm in high-stress situations;
■Comfortable with public speaking;
■Availability for the entire season;
■Prior experience with Era, or tourism industry preferred.
- Principals only. Recruiters, please don't contact this job poster.
- do NOT contact us with unsolicited services or offers