Customer Service Technician (Southeast Alaska)

compensation: 15 hr
Pitney Bowes provides technology solutions for small, mid-size and large firms that help them connect with customers to build loyalty and grow revenue. Many of the companys solutions are delivered on open platforms to best organize, analyze and apply both public and proprietary data to two-way customer communications. Pitney Bowes includes direct mail, transactional mail and call center communications in its solution mix along with digital channel messaging for the Web, email and mobile applications.

Pitney Bowes Seeks an Electromechanical Service Representative

This position will sit in our Communications Solutions (DMT) business unit. This business unit provides technologies that help businesses of all sizes better communicate. We offer a full range of meters, digital color printers, inserters and sorters that enable the creation of high-impact, color customer communications, bills, statements, marketing offers and compliance documents. Our shipping solutions serve mail centers to production shipping. We provide digital solutions so organizations can create the right relations with the right customers

We are currently seeking an Electromechanical Service Representative. . The right candidate will be an integral part of our talented team, supporting our continued growth.

Responsibilities include, but are not limited to:

Proactively schedule and perform preventative maintenance

Trouble-shoot customer reported problems

Proactively monitor, schedule, and prioritize tasks to maximize customer satisfaction

Manage a queue of calls to ensure that customers are contacted within the established guidelines, and that incidents are closed in a quality manner within the established guidelines.

Work in a high performance team environment

Build and help strengthen strong customer relationships

Plan and perform equipment upgrades and new installations

All interested individuals must apply online. Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace. Women, Minorities, Individuals with Disabilities and Veterans are encouraged to apply
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 4538028598


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